Paltics - Delete Your Account

Last updated: September 28, 2026

This page explains how doctors using the Paltics app, developed by PALTICS HEALTHTECH PRIVATE LIMITED, can delete their account and the data linked to it.

Option 1: Delete from inside the app

• 1. Open the Paltics app and log in.
• 2. Go to Profile.
• 3. Tap Delete Account, then tap Delete My Account to confirm.

Option 2: Request deletion by email (no app needed)

If you no longer have the app installed or cannot log in, email us at admin@paltics.com with the subject "Delete my Paltics account". Send the email from the address registered with Paltics and include your full name, so we can verify that the request comes from the account owner. We will confirm by email once we have received your request.

What happens after you request deletion

• Your account is scheduled for deletion with a 7-day grace period. If you log back in during these 7 days, the deletion is cancelled.
• After 7 days, your account and all its data are permanently deleted. This cannot be undone.
• Any remaining copies in our backups are removed within 30 days.

What data is deleted

• Your profile: name, email address, phone number, age, gender, speciality, medical registration number and city.
• All patient records you created, including visit history, diagnoses, medicines and follow-up dates.
• All prescription photos you uploaded.
• Your subscription history and login account.

What data may be kept

We keep data after deletion only where Indian law requires us to, and only for as long as required. Payment records for subscriptions bought through the App Store or Google Play are held by Apple or Google under their own policies.

Deleting the app from your phone does not delete your account. Please use one of the options above.

For more details, see our Privacy Policy.

PALTICS HEALTHTECH PRIVATE LIMITED · admin@paltics.com